Public Services

Newcomer Support

Immigrant Women Services Ottawa (Amharic, Tigrinya, Somali, Swahili speakers available): 613-729-1393

  • Provides crisis intervention, counselling, interpretation, translation, settlement and integration for women.

Catholic Centre for Immigrants (Amharic speaker available): 613-232-9634

Matthew House Ottawa: 613-212-1499

  • An agency that redistributes gently used furniture to low-income individuals and families in Ottawa. Short-term accommodation for up to eight refugee claimants.

Somali Centre For Families: (613) 526-2075

  • Provides settlement, employment, counselling, youth, and senior services.

Food Banks

Parkdale Food Centre (Hintonburg): 613-722-8019

Caldwell Family Centre (Westboro): 613-728-1800

Barrhaven Food Cupboard (Barrhaven): 613-825-4505

Kanata Food Cupboard (Kanata): 613-836-7847

Debra Dynes Family House (Nepean): 613-224-3824

Partage Vanier (Vanier): 613-744-2892 ext. 0

Centretown Emergency Food (Centretown and Old Ottawa South): 613-232-3059

Mental Health

Ottawa Crisis Line: 613-722-6914 Speak to highly trained crisis responders 24/7.

Good2Talk (Post-Secondary Students): If you are a student needing support, you can reach Good2Talk by calling 1-866-925-5454 or texting GOOD2TALKON to 686868 to chat with a volunteer Crisis Responder.

Nasheeha Youth Helpline (Muslim Community): 1 (866) 627-3342 Available 7 days a week (12PM – 9PM EST).

Kids Help Phone (Ages 5-25): You can reach a professional counsellor at Kids Help Phone 24/7 by calling 1-800-668-6868.